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Once your order has been placed and payment confirmed if all items are in stock, we aim to dispatch within 24 hours, and our aim is to ship the same working day if the order is received before 3pm (Instock Items). You will receive an email and if you have opted in a SMS informing you of when your order has been dispatched. Our standard delivery time is usually next working day.
Out of Stock Items, If you have ordered an item that is out of stock if said item is not already on back order with our supplier we will order the item in as soon as possible, and will inform you by email when the order is ready to be dispatched. Items in our Secondary Warehouse If you have ordered an item that is in our secondary warehouse, delivery will take 2-3 working days longer than our standard delivery time of 2-3 working days.
Our standard Fedex Express Delivery does not deliver on a Saturday, we can arrange this but there will be extra cost. Our Fedex Express option is a 24 hour service/next working day.
All orders are double checked before we dispatch them, however if you receive the wrong item or you do not receive your order, please advise us as soon as possible.
Our contact details can be found in the footer of the website.
Postage starts at £1.50 and then increases on a sliding scale depending on your order total. We don't aim to make money on our postage prices, only to cover the actual costs involved with packing your order. Place the items in your cart to see the shipping price using the estimate shipping at the bottom of the cart.
Our Express delivery is 24 Hour Next Working Day. This does not include saturday deliveries, we can schedule a saturday delivery at your cost. If you require this please email us.
We offer free shipping on all orders over £250 value for our UK Customers, this does not apply to international customers. We will work with international customers to get them the best price possible!